Customer Service Representative - Direct Hire Position

MAJOR AREAS OF ACCOUNTABILITY:

1. Process all incoming orders in a timely manner from receipt of order through verifying product availability, pricing, terms, credit status, order entry and release.
2. Provide basic technical product information to customers.
3. Provide timely and efficient assistance to customers in resolving problems including product returns; identify and recommend process improvements that will prevent further problems.
4. Assist outside sales representatives with quotation process.
5. Monitor the status of open customer purchase orders; expedite and/or reschedule as necessary, communicating problem areas to customer.
6. Participate in processes and programs aimed at continuous improvement and safety.
7. Perform other duties as assigned.

QUALIFICATIONS AND/OR EXPERIENCE REQUIRED:

EDUCATION:  Business and/or technical degree preferred; two-year Fluid

                            Power degree desirable

EXPERIENCE:   Minimum 2 years customer service experience or equivalent

education or degree (e.g. 2 year business or technical degree plus 0 experience in industry fulfills min requirement)

            SKILL:  Excellent communication skills, strong mechanical and sales aptitude,

                            ability to handle multiple tasks and PC literate

To apply go to:  www.manpower.com or call 320.763.9899