Inside Sales Coordinator

• New Sales Opportunities (NSOs)
  • Serve as the main customer contact, working closely with the Applications Engineer to manage all aspects of customer engagement for NSOs.
  • Support the setup of NSOs and assist the Applications Engineer throughout the sales process until a purchase order is received. 
  • Process purchase orders for new machine sales and coordinate the transition of sold projects to the Project Management team. 
  • Monitor and track NSO progress to ensure timely follow-up and effective communication with all stakeholders. 

• VIP Customer Program Support 
  • Help organize customer calls and internal meetings to ensure clear communication and coordination. 
  • Document discussions from both internal and external meetings, track follow-ups, and manage action items in our Customer Relationship Management (CRM) system. 
  • Maintain and update task lists to ensure timely completion of responsibilities. 
  • Collaborate with internal teams to resolve customer issues and provide proactive support to VIP customers. 

• Ensure Aagard Experience 
  • Deliver exceptional customer service that consistently exceeds expectations, ensuring timely and effective responses to inquiries. 
  • Continuously strive to improve the overall customer experience by providing prompt and thorough support, reinforcing Aagard’s commitment to helping customers win. 
  • Promote customer-focused processes and best practices to enhance satisfaction and loyalty. 
  • Identify opportunities for improvement in customer interactions and support initiatives that strengthen the Aagard experience. 

Knowledge and Experience: 

• Associate’s or Bachelor’s degree in Business, Sales, Marketing, or a related field, along with 2 years of related experience, or an equivalent combination of education and experience 

• Proficient keyboarding, computer, proofreading, and editing skills 

• Experience with Microsoft Office and ability to learn Aagard software 

• Strong prioritization, time management, organization, proactive decision-making, and attention to detail 

• Confidence and ability to communicate professionally with internal and external customers verbally and in writing 

• Ability to handle confidential information with tact and discretion 

• A conscientious approach to meeting and exceeding customer expectations 

• A Real ID or Passport is required 

• Ability to travel as required, with 1-2 trips annually 

Benefits Offered:

At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.

 Comprehensive Healthcare for You and Your Family

• No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
• Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu: Receive extra compensation if you’re insured elsewhere.
• Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
• Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.

 Financial Security

• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.

Time Off

• Paid Time Off: Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for life’s difficult moments.
• Volunteer Time Off: Make an impact with paid time to support causes you care about.

 Career Growth & Development Opportunities

• Pathways to Leadership: Build your future with mentorship and servant leadership programs.
• Educational Support: Scholarships and tuition reimbursement to help you grow.

 Unique Offerings That Set Us Apart

• Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
• Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
• Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
• Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.