Eligibility Worker

The Eligibility Worker under general supervision is responsible for performing a wide variety of tasks related to the determination of eligibility of clients for income maintenance programs and services, establishing initial and ongoing eligibility for multiple income maintenance programs; effectively communicating complex program requirements, and assisting program participants in understanding the criteria of each type of assistance; adapt to continuous policy updates, new system errors, legislative changes, and limited system functionality, support program participants in achieving the highest degree of independence and addressing barriers to self-sufficiency; provide education, enrollment, and assistance to managed health care enrollees, make appropriate referrals to other community resources; and perform related work as assigned.

REQUIRED MINIMUM QUALIFICATIONS AT HIRE :

Education and Experience: 

High School Diploma or equivalent. Two years of study at an accredited two-or four-year college or university or similar institution, with an emphasis in the behavioral sciences, business, or closely related subjects (at least 23-quarter credits or 16-semester credits); or
 
Successful completion of the technical college Human Services Eligibility Worker certificate program will substitute for one year of the required clerical experience working with the public; or  
 
Three years of clerical experience or experience working with the public or some combination of the two, totaling three years; or
 
Two years of clerical experience in a Social Service/Human Services agency.

Licenses and Other Requirements: 

Currently possess a valid Class D, Minnesota State Driver's License, or the ability to obtain upon start of employment. 

HOURS
Generally, Monday through Friday 8:00 am - 4:30 pm.
37.5 hours per week.