Responsible for facilitating a safe and neutral environment for PLUS Kids families during exchanges and/or visitations.
Agency Expectations
Comply with all agency policies and procedures.
Represent the agency professionally both internally and externally.
Deliver friendly, responsive service to the public, community organizations, and clients.
Engage respectfully and positively with individuals from diverse backgrounds.
Foster and maintain productive relationships necessary to execute job responsibilities.
Demonstrate efficient and flexible time management.
Uphold confidentiality and security of all records and communications.
Advocate for the needs of clients and programs.
Collaborate effectively with community partners and colleagues
Qualifications
Minimum Requirements
High School Diploma
Experience and interest in working with young children.
Ability to exercise patience and understanding when working with children.
Strong oral communication skills and ability to follow instructions.
Valid driver’s license and current vehicle insurance.
Physical ability to lift up to 50 lbs. and perform daily tasks such as kneeling, stooping, bending, and sitting on the floor.
Preferred Qualifications:
Associate’s degree in child development or related field.
Understanding of diverse backgrounds and cultures.
1-2 years of experience working with children and families in crisis.
Direct Reports: None
Essential Job Functions
Perform client intakes.
Supervise, monitor, and document children and adults during supervised visitations and safe exchanges.
Keep immediate supervisor informed of all problems, unusual or extraordinary matters of significance coming to his/her attention, so that prompt corrective action can be taken as needed.
Contact parents on schedule changes.
Clean and organize visitation center.
Document cancellations.
Maintain files.
Compile and submit required reports and data to the supervisor.
Supervise volunteers in the absence of PLUS Kids Coordinator.
Assist with fund raising activities.
Perform other duties and responsibilities as assigned by supervisors.
Americans with Disabilities Act (ADA) Compliance
Physical Requirements
Occasional standing, walking, and sitting.
Ability to use hands for typing, handling documents, and operating office equipment.
Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl.
Ability to communicate clearly in verbal and written form.
Occasional lifting of up to 50 pounds.
Vision requirements include close and distance vision, color perception, peripheral vision, depth perception, and focus adjustment.
Work Environment
Moderate noise level typical of an office setting.
Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions.