Technology Specialist I
At Glenwood State Bank, along with our sister banks — First National Bank of Osakis and Lowry State Bank, we understand that technology is at the heart of delivering fast, reliable, and high-quality service in today’s dynamic banking environment. As we continue to grow and embrace new innovations, we’re looking for a full-time Technology Specialist I to join our team onsite at our Alexandria location, with occasional travel to our other locations as needed. This critical role is responsible for ensuring our systems operate smoothly and reliably, while supporting the technology needs of both our customers and internal teams across all our bank locations.
At our family of banks, we combine technical expertise with a strong commitment to service to ensure every interaction for our customers is seamless, secure, and built on trust. Our technology team is dedicated to delivering prompt, reliable support to keep our technology running smoothly and securely. From troubleshooting hardware and software issues to managing core banking systems and maintaining network security, our team plays a vital role in ensuring seamless operations. We embrace continuous learning and innovation, supporting our employees with training and the latest technology to enhance every customer’s banking experience. By combining technical expertise with a strong commitment to service, our family of banks provides a trusted, efficient, and secure environment for both our team and customers.
As a Technology Specialist I, you will be the critical first line of support for our team, providing timely and effective help desk assistance by responding to support calls and emails, creating and managing support tickets, and troubleshooting hardware, software, and network issues. In addition to day-to-day technical support, you will assist with implementing new technologies, maintaining our core banking systems, and supporting our technology infrastructure—including virtual environments, security systems, workstations, thin clients, mobile devices, printers, and VOIP phones. You’ll also be involved in deploying software updates, managing user accounts, supporting ATM and telephony systems, and helping educate staff on technology best practices. This role requires occasional travel to other locations, participation in on-call support, and a commitment to maintaining the confidentiality and integrity of bank systems and data.
At our family of banks, we value our employees and prioritize work-life balance. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 11 paid holidays each year, paid time off and sick leave, a generous 401(k) with profit-sharing, and exclusive discounts on bank products and services. The hourly pay for this position ranges from $23 to $29, depending on experience and qualifications.
The ideal candidate will have an Associate’s Degree in Information Technology or a related field, along with at least two years of relevant experience or an equivalent combination of education and training. They should be dependable, self-motivated, and comfortable handling repetitive tasks, with the ability to work independently and within a team. This position requires flexibility, including availability to work occasional before and after hours, occasional weekends and being on call when necessary.
If you’re a tech-savvy professional who enjoys problem-solving, continuous learning, and making a difference, we invite you to bring your skills to our family of banks. In this role, you'll play a vital part in maintaining the technology that powers our customer-first approach to banking. Join a growing, community-focused organization where your contributions are valued, your growth is supported, and your work has real impact.
Glenwood State Bank, First National Bank of Osakis, and Lowry State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.
