Office Manager - Impact & Development (Fergus Falls / Perham Offices)

Job Title: Office Manager - Impact & Development
Department/Location: Fergus Falls / Perham Offices
Accountability: Executive Director
Date: July 2025
Status: Full Time 1.0 FTE, Exempt
Hours: Monday–Friday, 8:00 AM – 4:30 PM

JOB SUMMARY:

The Office Manager – Impact & Development plays a crucial role in office management, fundraising campaigns, and community impact coordination to support the organization's mission. This position is responsible for maintaining a productive and compliant office environment, coordinating the implementation of impact programs and initiatives, and leading the coordination of development efforts for Otter Tail & Wadena Counties. The role fosters organizational effectiveness, ensures compliance with regulatory requirements, and supports a culture of safety, communication, and collaboration across the organization. This position works closely with the Executive Director to support day-to-day operations in the Fergus Falls / Perham Offices.

MAJOR AREAS OF ACCOUNTABILITY:

Office Management & Site Leadership (Fergus Falls / Perham Offices):

• Oversee daily office operations, ensuring an organized and efficient workspace.
• Organize and coordinate administrative duties and office procedures.
• Serve as the point of contact for facilities management and internal operational support. (e.g., supplies, repairs).
• Ensure compliance with organizational policies and local/state regulations.
• Coordinate logistics for on-site meetings, events, and community gatherings.
• Cultivate and maintain strong relationships with donors, sponsors, agencies, and other key stakeholders.
• Provide leadership and work direction to the Administrative Support Assistant (Fergus Falls / Perham Offices).
• Create and maintain a pleasant and professional work environment with attention to organizational effectiveness, safety, and communication.
• Collaborate with the Accountant & Office Manager (Alexandria Office) to maintain consistent risk management practices, resource use, and financial procedures.
• Serve as a liaison between both offices to ensure aligned operations and communication.

Campaign, Fundraising & Donor Engagement: (Otter Tail & Wadena Counties)

• Plan, organize, and execute fundraising campaigns and events in collaboration with the Executive Director and Marketing & Development Manager.
• Deliver campaign presentations and represent the organization in business and community settings.
• Coordinate with stakeholders, volunteers, and external partners to ensure successful campaign execution.
• Develop and manage timelines and budgets for fundraising activities and events.
• Track and analyze campaign performance metrics and provide recommendations for improvement.
• Organize and implement fundraising events, campaigns, and donor recognition activities to foster engagement and stewardship.
• Maintain accurate donor records and acknowledgment processes in CRM Lite.

Community Impact Coordination: (Otter Tail & Wadena Counties)

• Coordinate and implement impact programs and initiatives in Otter Tail & Wadena Counties.
• Track and report on program participation, community outcomes, and relevant data.
• Assist with the annual community investment process, including outreach, logistics, and communication with agencies.
• Serve as a liaison between local nonprofit partners and the Impact & Engagement Manager (Alexandria Office).
• Strengthen partnerships with local coalitions, civic groups, and service agencies to enhance impact and visibility.

Other Duties as Assigned:

• Schedule, attend, and prepare paperwork for internal or external meetings.
• Attend training or events relevant to the position or assigned by the Executive Director.
• Help ensure alignment in cross-office communication, reporting, and culture.
• Collect and generate all necessary reports required by the Executive Director or Board of Directors.
• Perform related work and special projects as assigned.

CRITICAL SKILLS/EXPERTISE:

Physical Involvement:

• Regular use of computers, phones, printers, and other office equipment.
• Occasional lifting and movement of materials for events or outreach.
• Travel required for meetings, presentations, or events.

Mental Involvement:

• Ability to manage multiple priorities and meet deadlines with interruptions.
• Strong relationship-building, communication, and problem-solving skills.
• Attention to detail, initiative, and discretion in handling confidential matters.
• Proactive and adaptable in a dynamic nonprofit environment.

Working Conditions:

• Primarily work in a traditional office setting with intermittent off-site work.
• Occasional evening or weekend hours required for events or meetings.

Supervision of Other Employees:

• Provides work direction to the Administrative Support Assistant (Fergus Falls & Perham Office)

MINIMUM QUALIFICATIONS:

Education:

• High school diploma or equivalent required.
• Associate’ or Bachelor’s degree in nonprofit management, communications, business, or related field preferred.

Experience:

• 3–5 years of experience in office management, fundraising, development, or program coordination.
• Previous nonprofit and community engagement experience is strongly preferred.

Special Knowledge or Skills:

• Proficiency in Microsoft Office.
• Strong organizational and time management abilities.
• Excellent verbal, written, and interpersonal communication skills.

• Professional demeanor with the ability to relate to diverse individuals and groups.

• Ability to work both independently and collaboratively in a mission-driven environment.

JOB OUTCOMES:

• Promotes a positive, respectful, and cooperative organizational culture.

• Efficient and professional operation of the Fergus Falls / Perham Offices in alignment with organizational standards.
• Effective implementation of fundraising campaigns, events, and donor relations.
• Coordination and measurable impact of community programs and investments in the region.
• Strengthened internal coordination and external community presence.