Director of Student Engagement and Support

MMA UNCLASSIFIED JOB POSTING

POSITION: Director of Student Engagement and Support (PCN 00749480)

CLASSIFICATION: MnSCU Academic Supervisor 2

STARTING DATE: Approximately July 21, 2025

APPOINTMENT: Full Time, Unlimited

SALARY RANGE: $33.61 – $48.66/hour ($70,178 – 101,602/annual)

APPLICATION DEADLINE: To receive guaranteed consideration, application materials should be submitted online by July 7, 2025.  The search will remain open until the position is filled.

RESPONSIBILITIES

This year-round position provides leadership and oversight for student success initiatives, focusing on post-admission processes, retention, engagement, and completion. It supervises student support staff, including success coaches, advisors, tutors, and student life personnel, ensuring effective student services. Responsibilities include managing orientation programs, academic success interventions, and co-curricular events, while also overseeing compliance with ADA, Title IX in Athletics, and Office of Civil Rights regulations. The role is responsible for developing student engagement activities, supporting underrepresented student populations, and coordinating basic needs programs such as the food pantry and mental health resources. Additionally, it ensures data-driven decision-making, faculty collaboration, and early alert systems to maximize student success, while maintaining operational efficiency and strategic alignment with institutional goals.

Minimum Qualifications

• Three years of professional experience in education supervising or providing lead work direction to student services staff. A Bachelor’s degree in education or similar field can substitute for one year of experience.

• Extensive knowledge of technical and community college educational environments, retention methods, completion strategies, and student development theory.

• Possess leadership qualities that demonstrate positive workplace and mentorship abilities, including a strong work ethic, optimism, enthusiasm, and adaptability.

• Demonstrated ability to utilize a CRM, interpret data, and develop accurate and informed conclusions.

Preferred Qualifications

• Master’s degree in higher education administration or related discipline, or a graduate-level credential relating to educational leadership.

• Experience with college athletics programs.

• Experience with student life and co-curricular events, including assessment.

• Experience working with ADA and students with disabilities.

• Familiarity with Brightspace and the Integrated Statewide Record System (ISRS)/Workday.

Alexandria Technical & Community College (ATCC) provides quality hands-on and liberal arts education to more than 4,200 students each year, and has been ranked Minnesota’s #1 Community College since 2020 (Wallethub, Niche, and UniversityHQ). ATCC offers more than 50 programs and transfer pathways in fields like business, design, education, human services, health, manufacturing, police training, and transportation. Most programs can be completed in two years or less, with some offerings as short as one semester. With a graduation rate more than double the national average and a 99% job placement rate, ATCC maintains a longstanding reputation as an academic institution of excellence.

The campus is located in the heart of lake country: Alexandria, Minnesota. The population is just over 14,000 within city limits, but Alexandria is a true destination, drawing residents from neighboring rural communities plus a tourism boom in warmer months. Alexandria is home to a thriving downtown district, excellent walking and biking trails, plenty of arts, museums, parks, wineries, breweries, and even a whiskey distillery. Paired with diverse year-round outdoor activities and more lakes than you can count, Alexandria is a small town that feels big.

Alexandria College is a member of the Minnesota State system of colleges and universities. Minnesota State is the fourth largest state higher education system in the United States with 26 colleges, 7 universities, and 54 campuses.

Alexandria Technical and Community College is committed to an equitable, diverse, and inclusive environment as expressed in the ATCC EDI Strategic Plan. We understand that creating an equitable, diverse, and inclusive campus community is the responsibility of every employee of the college. Leadership, faculty, and staff strive to address inequities within our system by examining programming, policies, facilities, and operations that create barriers to student success in and out of the classroom. By actively working to address inequities, we will foster students who will successfully participate in their community and within today’s dynamic, global workforce.