Posted: May 21, 2025
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Eligibilty Worker

Douglas County - Alexandria , MN
Full-time
Salary: $26.90 Hourly
Application Deadline: Jul 21, 2025
Join this vital team! 
Hiring to fill multiple Eligibility Worker positions!
*This recruitment will remain open until positions are filled.
Review of applications will begin on June 4, 2025. Interview invitations will be extended to selected applicants. 
First round interviews will be held the week of June 9, 2025.
 
The Eligibility Worker under general supervision is responsible for performing a wide variety of tasks related to the determination of eligibility of clients for income maintenance programs and services, establishing initial and ongoing eligibility for multiple income maintenance programs; effectively communicating complex program requirements, and assisting program participants in understanding the criteria of each type of assistance; adapt to continuous policy updates, new system errors, legislative changes, and limited system functionality, support program participants in achieving the highest degree of independence and addressing barriers to self-sufficiency; provide education, enrollment, and assistance to managed health care enrollees, make appropriate referrals to other community resources; and perform related work as assigned.
 
REQUIRED MINIMUM QUALIFICATIONS AT HIRE :

Education and Experience: 

High School Diploma or equivalent.Two years of study at an accredited two-or four-year college or university or similar institution, with an emphasis in the behavioral sciences, business, or closely related subjects (at least 23-quarter credits or 16-semester credits); or
 
Successful completion of the technical college Human Services Eligibility Worker certificate program will substitute for one year of the required clerical experience working with the public; or  
 
Three years of clerical experience or experience working with the public or some combination of the two, totaling three years; or
 
Two years of clerical experience in a Social Service/Human Services agency.

Licenses and Other Requirements: 

Currently possess a valid Class D, Minnesota State Driver's License, or ability to obtain upon start of employment.


REQUIRED MINIMUM KNOWLEDGE, SKILLS, ABILITIES, & QUALITIES AT HIRE:
  • Ability to establish and maintain effective working relationships with clients, the public, co-workers, and agency administration.
  • Ability to communicate effectively, in both written and verbal form, with a culturally diverse clientele.
  • Data entry and keyboarding.
  • Accurately and rapidly process detailed information.
  • Establish and maintain accurate and systematic records. 
  • Ability to manage multiple interruptions and responsible for the time management of caseload. 
  • Troubleshoot and determine system problems vs. human error regarding the computer systems.
  • Ability to organize work, set priorities, make decisions, and work independently under stress.
For more information on job, benefits, or to apply, visit: https://www.douglascountymn.gov/employment