Billing Analyst

Reports To: Manager of Customer Service and Billing

Hours: 7:30AM-4:00PM This is a full-time (40 hours/ week), non-exempt, non-union position.

Compensation and Benefits: Starting Pay: $33.22 – $41.53

Benefits include Health Insurance, Dental Insurance, Vision Insurance, Long-Term Disability, Basic Life and AD&D, Health Saving Account, Public Employees Retirement Association (PERA) and Deferred Compensation. Paid vacation, sick leave (ESST) and holidays.

Duties and Responsibilities:

• Processes monthly billing for all ALP divisions (electric, water, & outside billing-sewer/storm water.)
  • Load/Unload Itron handheld meter reading devices.
  • Print PreBill reports, review and correct as needed.
  • Submits, Monitors/Reviews and Returns Service Orders for Read In/Outs.
  • Process data regarding meter changes, sewer hand calculations, corrections, and estimations.
  • Schedules Yearly Billing on NISC calendar
• Review data coming from Yukon to NISC to ensure data integrity.
• Create new service locations in NISC.
• Update billing rates in NISC annually or as needed.
• Assist Manager of Customer Service and Billing as needed.
• Assist Customer Service Representatives as needed.
• Serves as Main Point of Contact for CIS Billing with NISC.
• Scan to Vault all customer-related documents.
• Perform other duties as assigned by Supervisor or as apparent

Education / Experience:

• Minimum: Associates Degree in Business or a related field, two or more years experience in customer billing and data analysis, and knowledge of Microsoft Office products.
• Preferred: Utility billing experience, attention to detail, strong math skills, accuracy on documentation, ability to work with others at a quick pace.

Application Deadline:

Wednesday, April 30th, 2025

Interested applicants should forward their resume and cover letter to

Kirsten Berger; [email protected]

ALP Utilities is an Equal Employment Opportunity Employer