Part-Time Seasonal Customer Service Associate

Location: Runestone Museum, Alexandria, MN
Job Type: Part-Time, Seasonal
Hours: Varies (Weekend availability required, with weekday shifts)
Compensation: Competitive hourly wage (Based on experience)

About Us:

The Runestone Museum is a historical and cultural institution dedicated to preserving and showcasing the rich heritage of Alexandria, MN. We provide an engaging experience for visitors through exhibits, events, and educational programs.

Position Summary:

We are seeking a friendly and reliable Customer Service Associate to assist with front desk operations, gift shop sales, and visitor engagement during our busy season. This role requires weekend availability and is ideal for someone who enjoys interacting with the public and sharing local history.

Key Responsibilities:

• Greet visitors warmly and provide excellent customer service.
• Process admissions, memberships, and gift shop sales using a point-of-sale (POS) system.
• Answer phone calls, respond to visitor inquiries, and provide information about exhibits and events.
• Assist with light housekeeping and organizing merchandise in the gift shop.
• Monitor visitor activity to ensure a positive and safe experience.
• Support museum staff with special events and other duties as needed.

Qualifications:

• Strong interpersonal and communication skills.
• Prior customer service, retail, or hospitality experience preferred, but not required.
• Comfortable handling cash, credit card transactions, and using a POS system.
• Ability to work independently and as part of a team.
• Interest in history, museums, or cultural institutions is a plus.
• Must be available to work weekends and occasional holidays.

Benefits:

• Gain experience in a unique museum setting.
• Employee discount in the museum gift shop.
• Flexible scheduling within seasonal hours.
• Opportunity to engage with history and the local community.

If you love interacting with people and have a passion for history, we’d love to have you on our team!

📩 To Apply: Submit your resume and a brief cover letter to Barbara Haacke, Executive Director at  [email protected]